FREQUENTLY ASKED QUESTIONS (FAQ)

1What is accreditation?
Accreditation is an endorsement of an organisation’s competence, credibility, independence and integrity in carrying out its conformity assessment activities.
2Do you remind us the due of calibration?
Yes. We will send you the monthly recall reminder list.
3Do you have a price list?
We do not have a pre-published price list, however, we shall supply you with the pricing based on your instrument list.
4Is your calibration traceable to the National Geometric Centers?
All reference instrument are traceable to Nationial Metrology Centres Like NPL, Spring(Singapore) & SIRIM BHD or, except where noted.
5Is there any minimum charge for on-site calibration?
There must be at least S$200 worth of calibrations to be performed per visit to onsite.
6Do you provide urgent service?
Yes, we are able to provide a turnaround within 24 hours. A premium will be charged for this.
7Do you provide collection and delivery services?
Yes, we do pick up and deliver in and around Singapore. You can contact Customer service personnel to arrange this service. They shall advise you of the cost for pick up and delivery.
8What is your Turn Around Time?
Our standard turnaround is 3-5 working days, but that can change with the volume of work. You can call our Sales Engineers for more information
9What is the difference between SAC-SINGLAS/NABL/SAMM accredited and non-accredited calibration?
Our accreditation covers specific areas of metrology that have been assessed by SAC-SINGLAS/NABL/SAMM. These accredited calibrations come with an accredited certificate of calibration not available for non-accredited calibration. The accredited calibrations will reflect the higher quality systems and standards involved.
10What is ISO/IEC 17025:2005?
ISO IEC:17025 is an International Standard (published by the International Organization for Standardization) that specifies the general requirements for the competence to carry out tests and/or calibrations. There are 15 management requirements and 10 technical requirements. These requirements outline what a laboratory must do to become accredited.